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Toxic Behaviors in the Medical Practice: Zero Tolerance, What to do About it
AUDIO CONFERENCE DETAILS
Date: Tuesday, August 17, 2010
Time 1:00-2:30 p.m. (Eastern)
12:00-1:30 p.m. (Central)
11:00 a.m.-12:30 p.m. (Mountain)
10:00 a.m.-11:30 a.m. (Pacific)
Length 90 minutes
Speakers: Mitchell Kusy, Ph.D. & Elizabeth Holloway, Ph.D
Cost $227 per dial-in line
Click Here To Register!
BONUS! This program has the prior approval of the American Academy of Professional Coders (AAPC) for 1.5 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.
How pervasive is work incivility?
- 94% of leaders work with toxic, uncivil people
- 92% rated their behavior’s severity from 7 to 10 on a 10-point scale; 42.5% at 9 to 10
Are you throwing away money at a problem with the wrong fixes? Consider:
- 50% of staff say they cannot respond to verbal abuse
- 68% declined in performance
- 78% had less commitment to the organization
- 12% of victims quit
- Fully loaded costs of subsequent turnover are 1.5 to 2.5 times the person’s salary
- Other studies: 49% connected intimidation with medication errors, 20% patient harm, and 25% with patient mortality!
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Medical Identity Theft and the Federal Laws that Impact Your Practice: an Insider’s View
AUDIO CONFERENCE DETAILS
Date: Wednesday, August 25, 2010
Time 1:00-2:30 p.m. (Eastern)
12:00-1:30 p.m. (Central)
11:00 a.m. -12:30 p.m. (Mountain)
10:00 a.m. -11:30 a.m. (Pacific)
Length 90 minutes
Speaker: Lisa Asbell, President of Identity Theft Resolutions
Cost $227 per dial-in line
Click Here To Register!
BONUS! This program has the prior approval of the American Academy of Professional Coders (AAPC) for 1.5 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.
There were more than 275,000 cases of medical information theft in the U.S. in 2009, twice the number of cases in 2008. And the average fraud involving health information at $12,100 is far higher than the average of $4,841 for all identity crimes last year. In part, this is because criminals can use stolen health data an average of four times longer than other identity crimes, before the theft is caught. Medical Identity Theft is rampant and can take many forms – some medical staff members download records on thumb drives to sell to people who will use them to commit fraud, thieves may impersonate a patient, or criminals can set up fake clinics to bill for phony treatments.
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