Stop Workplace Drama in the Healthcare Practice

AUDIO CONFERENCE DETAILS

Date: Wednesday, February 29, 2012

Time 1:00-2:30 p.m. (Eastern)
12:00-1:30 p.m. (Central)
11:00 a.m. -12:30 p.m. (Mountain)
10:00 a.m. -11:30 a.m. (Pacific)

Length 90 minutes

Speaker: Marlene Chism, author of Stop Workplace Drama

Cost $237 per dial-in line

Click Here To Register!

Whether it’s the backstabbing, power struggles, dealing with the queen bee, or the “untouchable” employee, or even just navigating through change, drama manifests itself in many ways in a medical practice. You KNOW it goes on in your practice – gossip, poor coordination of the team, disruptive physician or disruptive employee behavior – and you KNOW it is a huge distraction away from good patient care, efficiencies and profits in a practice. Drama is a drain on a medical practice – a drain on physician and physician executive time, a drain on time that could be spent on patient care and driving referrals, a drain on administrator and office manager energies.

Drama,” gives practical ways to identify and eliminate drama before the drama translates into turnover, absenteeism, poor morale, and a financial impact to the practice. In addition, learn how to cut through your own personal drama – whether it is a difficult family issue, a business problem, a health challenge or a financial struggle…you don’t need to create further issues at work! The material presented in this webinar translates from business to personal. Take control today and start learning how to halt the drama in the healthcare workplace, right here, right now.

Join Marlene Chism on February 29 to learn a wealth of ideas on the following:

Learn an actionable new language to use to motivate employees
There are three common components that are always present in drama and workplace conflict. Learn how to identify them easily
Understand the different type of “drama roles” and how to work through them
Clarity can change any situation – learn how to dissect any situation to achieve clarity
Learn a method for eliminating time-wasters and eliminating drama at the core
Practical communication skills and mindset tools to promote teamwork and collaboration
And more!

Don't Wait - Enroll today! Click Here To Register!

As a bonus, for 20 minutes at the end of the session, you'll have the opportunity to pose your questions in real time to Marlene Chism.

Program Materials: Handouts will be provided approximately 24 hours before the program date via e-mail with PDF links. Make copies for the attendees in your office!

Day not convenient for you? Take advantage of the CD-ROM purchase (plus program materials) to listen to the program when convenient for you!

Price:

* $237 for live audio conference and program materials
* $237 (plus $9.95 S&H) a CD-ROM of the audio conference (and program materials)
* $299 (plus $9.95 S&H) for BOTH the live audio conference and the CD-ROM (and program
materials)

One registration fee lets your entire staff listen in! Participation in the call is $237 per site and allows access to one phone line for an unlimited number of people to listen.

Click Here To Register!

Meet Our Expert Speaker:

Marlene Chism is a speaker and trainer, author and founder of The Stop Your Drama Methodology an 8-part empowerment process to increase clarity and improve productivity and personal effectiveness. Marlene combines universal principles with sound business practices to bridge the inner and outer game of success. Working with high level-professionals who want to increase personal performance, she has shared her programs with companies like NASA, McDonald’s, and Citizens Memorial Healthcare, and organizations such as POMAA (Physicians Office Managers Association of America), and state healthcare societies. Marlene has a master’s degree in HR Development she is the author of Stop Workplace Drama, (Wiley 2011).

Moderator: Nancy Collins, Publisher of The Journal of Medical Practice Management®

01 - Click Here To Register!

02 - Need to send a Check? Register online and select offline payment. Mail a copy of your confirmation along with your payment to:

Greenbranch Publishing
PO Box 208
Phoenix, MD 21131

Here's how the audio conference works:

It's easy! You dial a toll-free number from your phone, put in a pin code and are connected to the call. Then, all you have to do is sit back and listen to the presentation! No special equipment is needed.

It's interactive! There will be a Question and Answer period at the end where you can anonymously ask questions by pushing a button on your telephone keypad.

It's convenient! You can call and listen in from anywhere ... your desk, your conference room, your home or your cell phone. And you don't have to spend money or extra staff time out of the office to go anywhere.

It's a bargain! It costs just $237 to participate.

Submit your questions:

We invite you to submit your questions in advance. We plan to answer your questions during the live audio conference. However, time constraints limit the number of questions that can be answered the Q&A session.